Privacy Policy

Last Updated: May 2026

At OM TRAVELS, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy describes how we collect, use, and safeguard the data you provide to us when using our travels website, making inquiries, or booking luxury travel services.

1. Information We Collect

We may collect personal data when you interact with our website, inquire about a destination, or use our Generative AI Trip Planner. This includes:

• Personal Identifiers: Name, email address, phone number, and mailing address.
• Travel Details: Destination preferences, travel duration, budget tier, passenger counts, and accommodation preferences.
• Technical Information: IP address, browser type, device information, and interaction history on our website via cookies.

2. How We Use Your Information

OM TRAVELS processes your personal data for the following business purposes:

• To design, personalize, and book custom domestic and international travel packages.
• To process booking inquiries and follow up on customer requests via call or email.
• To run our AI Trip Planner engine and store itinerary logs for your convenience.
• To send you updates regarding flight schedules, hotel coordination, and promotional travel deals (only with your prior consent).

3. Sharing and Disclosing Data

We do not sell your personal data to third parties. We share your information only with trusted travel partners and service providers as necessary to fulfill your bookings:

• Airlines, hotel resorts, cruise operators, and local transport operators (for tickets, check-in, and transfer passes).
• Payment processors (to securely verify transaction credentials).
• Law enforcement or regulatory authorities where required by local laws.

4. Security of Data

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. All booking details submitted via our contact desk are encrypted during transmission and stored securely.

5. Your Privacy Rights

Depending on your location, you have the right to request access to the personal data we hold about you, request corrections to incorrect data, or ask for the deletion of your records from our log files. To exercise these rights, please contact our support desk.

6. Contact Information

If you have any questions or feedback regarding this Privacy Policy, please reach out to us at:

OM TRAVELS
Office: 209 / First Floor, Bharahut Nagar, Satna, MP - 485001
Call Support: +91 7000698987, +91 9424618669
Email Support: info@omtravels.com, support@omtravels.com